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Bhopal, Madhya Pradesh
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Services & Facilities

Quality Care & Patient Safety

Quality Care

Quality of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes.  It is based on evidence-based professional knowledge and is critical for achieving universal health coverage. As countries commit to achieving Health for All, it is imperative to carefully consider the quality of care and health services.

Enhancing the Patient Experience

  • Improving communication with doctors, nurses and responsiveness of hospital staff.
  • Improving responsiveness to pain management.
  • Providing a clean and safe hospital environment.
  • Provide clear and understandable discharge information.
  • Coordination and management of chronic conditions and care transitions.

Patient Safety

Patient Safety is a health care discipline that emerged with the evolving complexity in health care systems and the resulting rise of patient harm in health care facilities. It aims to prevent and reduce risks, errors and harm that occur to patients during provision of health care. A cornerstone of the discipline is continuous improvement based on learning from errors and adverse events.

Quality has been defined by the federal Agency for Healthcare Research and Quality (AHRQ) as “doing the right thing at the right time for the right person and having the best possible result.” Patient safety is simply defined by the World Health Organization as “the prevention of errors and adverse effects to patients

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Hajela Hospital and research centre, Bhopal, M.P. was established on 14.01.1995. We have been providing expert care and treatment for more than 28 years.

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